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About our company

Helipross is dedicated to providing the best possible customer service and support.
Thank you for your interest in Helipross.

Payment methods
international orders
1.PayPal: PayPal system is tight This makes regardless of the various countries in the world you can use PayPal to pay when you use PayPal to pay after we will immediately by email and you do Contact
2. Credit card: If you want to use credit cards can be paid through a credit card payment on worldpay


International Shipping Quotes and Questions?
service@helipross.com

Defective Merchandise
All defective merchandise from all manufactures must be returned directly to manufacturer as this is how they choose to deal with product issues. All other defective products can be returned for refund or exchange
Claims for damage due to delivery must be reported within 24 hours of receipt with the assigned carrier Returned items must be in resale condition, with the original packing material, unopened with all shipped items included Custom parts and modifications: The effectiveness of a custom modifications are purely a matter of opinion. All of the modifications and upgrades posted and sold by this site are believed to be useful for the intended purpose. We believe the modifications are effective in producing a better result for the application but we can not guarantee satisfaction due to the nature of the hobby and the difference in matter of opinion.

About Us

We are a professionally R.C. registered business agent in Taiwan. All of our products on our website are brand new and original, moreover we ensure that our products are not imitations. We guarantee that our product are the lowest priced in the world. Also, may it be known that one can access our website from anywhere in the world to order. Our company accepts the following methods of payment: Pay Pal, Visa, Mastercard. Due to current high international shipping costs, we also highly recommend that our customers can order items in bulk to avoid the shipping price may be lower. Our company simultaneously welcomes all companies throughout the whole world to follow our lead and capitalize on this way of discount shopping and price saving. ALIGN and Thunder Tiger products are available online. If for any reason any of these products are unable to be found, then you can contact us. We will contact you as soon as possible. Helipross is young; our purpose is to offer all the people who love RC a better service and cheaper price.

We provide full range of products and spare parts, deliver every beloved RC hobbyist not only the highest quality products and accessories but also pre-sales and after-sales service as well as professional supports. Helipross .com has thousands of various RC industrial products. And we are planning forward to explore more new markets, discover potential suppliers and deliver more high quality and exciting products to all enthusiastic RC hobbyists.


International delivery
We use International Express Mail Service (EMS) for international delivery,. Once your product have already taken deliver, we will email you the EMS tracking number for you to tracking.
4-7 days you can receive. (Monday to Friday)PS:WORLDWIDE
Returns
We will accept merchandise for return that was purchased from Helipross within 7 days of receipt.
The merchandise must be in NEW and unused condition and in its ORIGINAL packaging. Mounting and running fuel through a model engine, mounting and installing a gyro on the helicopter, installing radio parts in a model, starting assembly of kits, installing software or discarding the packing material are some examples of what constitutes used merchandise.

Reimbursements
In case of any return of goods ( Must be agreed in advance). We will refund the payment with the following exceptions:
1. Restocking Fee , May vary between 10-40% , please consult before return.
2. If paid with Credit card or Paypal, the transaction fee +/- 3.5% will be subtracted.
3. Shipping fees- will be subtracted from the total.
Phone Support (English speaking only)

Monday – Friday, from 8:00a.m. – 5:30 p.m. UTC +08:00 

USA 1-510-962-5851


Physical and Shipping Address:
No.145, Shifu Rd., Xinyi District, Taipei City 110, Taiwan (R.O.C.)